オンラインストア利用規約

Introduction

HIT UNION CO., LTD (hereinafter referred to as "the Company") has established the following terms and conditions of use (hereinafter referred to as the "Terms") for the narifuri online store (hereinafter referred to as the "Service") operated by the Company. Please note that the person using the Service (hereinafter referred to as the "User") agrees to the following terms and conditions.

Chapter 1 General Provisions

Article 1 Scope and modification of these Terms and Conditions

These Terms and Conditions shall apply to the Company and the User with regard to the use of the Services. The Company may, at its discretion and without notice to the User, change the contents of these Terms and Conditions in the event that any of the following items apply. Any changes will be posted on the website or notified by e-mail or other means deemed appropriate by the Company, and the changes will take effect at the time of posting or notification. 

(1)  When changes to these Terms and Conditions are in the interests of the user. 
(2) When changes to these Terms and Conditions are not contrary to the purpose for which the agreement was made and are reasonable in light of the necessity of the change, the reasonableness of the content after the change, its content and other circumstances relating to the change.

If the User uses the Member Service after the change has taken effect, the User is deemed to have agreed to the Terms and Conditions after the change has taken effect. 

Article 2 Use of the Service

The User shall use the Services in accordance with the Terms and Conditions and the rules, etc. separately stipulated by the Company. The Company may change the content of the Service without the prior consent of the User.

Article 3 Membership

A "member" is defined as a person who agrees to the separately defined " narifuri Members Agreement", applies for membership registration in accordance with the procedures specified by the Company and is approved by the Company. The use of some of the services may be subject to the condition that the user holds membership status.

Chapter 2 Use of the Service

Article 4 Prohibitions

Users shall not perform the following acts.

- Applying for false registration details at the time of use.
- Actions that may hinder the operation of the Service or otherwise interfere with the Service.
- Acts of using the Service by fraudulently using a credit card.
- Acts of using an email address (ID) and password in an unauthorised manner.
- Actions that cause or may cause inconvenience, disadvantage or damage to other users, third parties or the Company.
- Actions that infringe on the copyright, privacy or other rights of other users, third parties or the Company, or actions that have the potential to do so.
- Actions that offend public order and morals, or that violate or may offend laws and regulations.
- Other acts that the Company deems inappropriate.

Article 5 Copyright

Users may not use any information provided through the service outside the scope of copyright restrictions, such as private reproduction by individuals as permitted by the Copyright Act, without the consent of the rights holder. In the event of a problem arising from a breach of the provisions of this Article, the user shall resolve the problem at his/her own responsibility and expense and shall not cause any inconvenience or damage to the Company.

Chapter 3 Purchase of goods

Article 6 Purchase of goods

Users may use the Services to purchase goods or services (hereinafter referred to as 'goods etc.') from the Company.
If the User wishes to purchase Products, etc., the User shall apply for the purchase of Products or the use of Services in accordance with the ordering method separately specified by the Company.

A sales contract for the relevant Products, etc. shall be concluded between the User and the Company when the formal ordering procedure has been completed for the application in the preceding paragraph. However, this shall not apply in the event that the credit card company designated by the user informs the user that he/she has defaulted. If necessary, the Company may contact the user by telephone to confirm the payment method and order details. Notwithstanding the foregoing, a sales contract shall be deemed to have been concluded when the Company has given its consent to the user's order during this telephone contact.
The "completion of the formal order process" is defined as the following points in accordance with the payment method selected by the user.

In the case of all payment methods (credit card, PayPal, etc.), the point in time when the user receives an order acceptance email from the Company.

Upon completion of the above formal order procedure, production will commence for made-to-order products and dispatch procedures will be carried out for other products and services.

Notwithstanding the provisions of the preceding paragraph, in the event of fraudulent or inappropriate use of the service, the Company reserves the right to cancel or terminate the sales contract or take other appropriate measures.

Article 7 Payment methods

The amount payable for goods, etc. shall be the total of the purchase price of the goods, including consumption tax, and the handling fee. Payment for goods purchased through the Service shall be made by a payment method separately approved by the Company. 
In the case of payment by credit card, the user shall follow the terms and conditions of a separate agreement with the credit card company. In the event of a dispute between the user and the relevant credit card company, etc., the dispute shall be resolved by both parties concerned. 

Article 8 Delivery of goods 

The delivery period, date and time specification and other shipping conditions shall be stipulated separately in the "User Guide "  on the Service's website.
The goods shall be received within one week of dispatch. If the goods are not received within this period, the order will be treated as cancelled. If the goods have not been delivered after 7 days from the date of order without any contact from us, please contact us by email.

Article 9 Return of goods, etc.

It is not possible to cancel or change products after an order has been completed. In addition, returns or exchanges of goods after dispatch are not permitted if any of the following items apply.

- Products that have been used.
-  Products that have been damaged or scratched for reasons not attributable to the company.
- Products that have been used for more than 8 days after delivery.
- Products that have been pre-ordered.
-  Products that have been used, scratched or damaged for reasons not attributable to the Company.
- Returns and exchanges due to slight variations in product size or color.

Article 10 Exemption from liability for goods

Unless otherwise expressly stated, the guarantee for products bought and sold through the Service shall be governed by the Company's regulations. The Company does not guarantee the quality, performance, compatibility with other products or any other aspects of the products bought and sold through the Service other than those stipulated by the Company.
The Company shall be exempt from liability (for problems due to unknown delivery addresses, etc.) by contacting the contact address registered by the member, or by delivering the product to the delivery address indicated when the product was purchased.
The Company shall not be liable for any damage, loss or disadvantage in relation to the use of the Service or products bought or sold through the Service, regardless of the legal cause of action, other than as set out in the preceding article.

Chapter 4 Operation of the Service

Article 11 Maintenance of the Service

In order to maintain the Service in good working order, the Company may suspend all or part of the provision of the Service without prior notice to the User in the following cases

1. In the event of regular or emergency maintenance of the system.
2.When system operation becomes difficult due to fire, power failure, sabotage by third parties, etc.
3.In any other case where the Company deems it unavoidable to suspend the system.

Article 12 Other disclaimers

The Company shall not be liable for any damage arising from the User's inability to use the Service. The Company shall be exempt from liability by processing the affairs in accordance with the user's registration details.
If a user causes damage to another user or a third party by using the Service, the user shall settle the matter at his/her own responsibility and expense and shall not cause any inconvenience to the Company.

Article 13 Others

As a rule, the method of communication between the Company and the user shall be by e-mail. In the event that a problem arises in relation to the use of the Service that cannot be resolved by these Terms of Use or the Company's guidance, the Company and the user shall discuss and resolve the problem in good faith between the Company and the user.
In the event that litigation becomes necessary in relation to the use of the Service, the Tokyo District Court shall be the court of exclusive jurisdiction of the first instance.

These Terms and Conditions apply to all members from 14 July 2023. The old Terms and Conditions established prior to the present Terms and Conditions shall expire with the application of the present Terms and Conditions.